Directly online or ask for an Invoice to be sent by contacting us at orders@lifemere.com
Q: Do you sell to NDIS clients?
We do supply for Self Managed or Plan Managed NDIS clients. Invoice will be sent to the Plan Manager. For Agency Managed NDIS clients, please contact James Pridham from Avant Innovations who is a Registered Provider for NDIS.
e-mail: james@avantinnovations.com.au
Q: Do you send orders overseas?
We ship orders all over the world.
Q: How long does it take to receive orders?
We ship an order within 24 to 48 hours after receiving payment. Express mail will be shipped the same day or within 24 hours. With NDIS we send the order as soon as payment has been received. We use Australia Post unless differently requested.
The RoseCup was designed by a doctor and is a registered Class 1 medical device in Australia. Lifemere do not intend to continue registering the RoseCup in other countries as a medical device, since strictly spoken it is a feeding device rather than a medical device.
The RoseCup was designed for thickened liquids, but can be used with normal liquids. However, safety is increased if you use thickened liquids.
The Soft Spouts have been designed for the adult mouth, but if the soft spout and Sipper is not too big for a child’s mouth, there is no reason why it cannot be used.
If you are allergic to Silicon, you should not use the soft spout and Cross Valve. You can use the Sipper, Ball Valve and Spoon.
We suggest you complete our short questionnaire to find out which attachment is most likely to meet your needs. This questionnaire does not replace a diagnosis by your GP or Speech Pathologist. If you have any concerns, please see your GP.
Dysphagia is a serious medical condition that is diagnosed by your GP, Specialist and Speech Pathologist. Please see them if you have any concerns.
The RoseCup is registered by the TGA as a Class 1 Medical Device.
The RoseCup has been tested up to 88 degrees Celsius.
With every order a set of brushes is included. Use warm soapy water and clean the parts thoroughly after every meal. Use the small brush for the soft spouts and the straw valve. Rinse thoroughly and let dry. The straw/ball valve need extra cleaning of thickened fluid as the ball can get stuck. Shake the valve after cleaning and let it dry.
